FREQUENTLY ASKED QUESTIONS
Who runs Design by Field?
My name is Evan Field and I am a designer and illustrator from Hartford County, Connecticut with over 10 years of design experience
How many people work at Design by Field?
Just one! I design, package, and ship everything myself, outside of manufacturing this is a one-man operation.
Who do I contact regarding my order?
You can contact me at fieldgraphicdesign@gmail.com, or send me a dm on instagram at Design By Field.
What is your shipping process?
Once a pre-order is finished, I send the design to my manufacturer to get printed. The process for shirts takes about a week, for hats, about 3 weeks, and for jerseys up to a month. Once I get the orders in, I package and ship each one individually myself. When the order is shipped you will get a confirmation email with the tracking number! All orders are through USPS Ground Advantage and take about a week maximum to reach the customer.
I haven’t received my order, what happened?
Sometimes this happens due to a volume of orders, if you haven’t received tracking info, please send me an info, occasionally orders get buried. If you didn’t receive your order, I will do whatever I can to make sure you do!
Do you plan on shipping internationally?
In the future, yes! I am looking to set up international shipping in the coming year so stay tuned.
Do you use AI?
Absolutely not, everything I have ever designed is entirely drawn by hand digitally.
Are you available for commissions?
YES! I am always looking to make custom pieces, whether you’re part of a group, or looking for an individual design, send me a message for my rates and let’s create something together.